Successful improvement projects

The course describes roles, method and tools for successful implementation of improvement projects, including digitalization. The method is a practical adaptation of the Six Sigma DMAIC method.

  • icon20 videos (~ 3,5 hours)
  • icon1 eBook
  • icon5 PDF documents
  • Templates and examples
  • iconGreen Belt Basic certificate

Course content

  • Improvement projects as a key component in a business improvement system
  • Introduction to the project method DMAIC (roadmap)
  • Introduction to the project documentation template (storyboard)
  • Content in the project charter
  • Guidelines for a good problem statement
  • High-level process mapping (SIPOC)
  • Mapping of needs, expectations, and requirements (CTQ tree)
  • Root cause analysis using fishbone diagram and 5 Whys
  • Process mapping using flowcharts
  • Introduction to Histogram, Pareto diagram and Control charts
  • Tools to assess solution risk
  • Tools to prioritize solutions
  • Activities to document the project results
  • Activities to ensure sustained performance at a new level¬†

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